terms & conditions


The use of this site is governed by the terms and conditions policy set forth below. Please read them carefully. Placement of an order on our website indicates your acceptance of these listed terms and conditions.

Apotheke  reserves the right to make changes to this site and these conditions at any time.


Reasonable care and effort has been made to ensure all products sold on this website have been accurately described and depicted in the images provided. All products are handmade using natural fibres, which causes variations in colours and patterns. Colour variances may also occur in computer monitors, and may differ in real life.

All products, prices and content depicted on this website are subject to change at anytime.

We attempt to ensure that information on this website is complete, accurate and current at all times. However despite all our efforts, occasionally the information listed on our site could be inaccurate. we may make changes in information about price and availability without notice. 

Order acceptance policy

Your receipt of an electronic "order confirmation" email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell to you. Apotheke can at any time after receipt of your order, either accept or decline your order for any reason.  All orders placed must obtain pre-approval with an acceptable method of payment, and we will confirm such acceptance to you by sending you a "shipping confirmation" email confirming the shipment of your order. A contract/approval of your order with us will be formed only when you receive the shipping confirmation email.

Shipping Policy

When an order is placed and approved it will be shipped to an address designated by the purchaser at the time of order placement. This shipment address cannot be altered once the order has been accepted. You, the buyer are responsible for filing any claims with carriers for damaged and/or lost shipments.

Cancellation Policy

Once an order has been made, it cannot be cancelled so please take care when making your selection.

Our Promise

Every customer is protected by Australian Consumer Law, and we want to go above and beyond to ensure that we exceed the expectations set by the law.


Thank you.